PATRICK JACOB
Mr. Patrick Jacob is a well-experienced consultant, specializing in the areas of Quality Management, Health & Safety and Leadership & Teamwork.
His primary professional qualifications are:
- Trained and certified STOW (“Safe to Work”) Assessor,
- IRCA Registered Lead Auditor for ISO 9001:2015,
- Trained and certified in Leadership & Teambuilding
(Rapport Leadership International).
Quality Management
Mr. Patrick Jacob holds a BSc in Pure and Applied Physics (1986) from the University of the West Indies and an MBA from Heriot-Watt University, Scotland (2006).
He is also a Lead Auditor with the International Register of Certified Auditors (cert # 6096485) CQI/IRCA United Kingdom and a long standing member of the American Society for Quality (ASQ).
He was employed at ISCOTT and then Caribbean ISPAT Limited in Pt. Lisas for eleven (11) years, and then moved on to Cliffs and Associates (CAL) where he was the Management Representative & Process Manager responsible for successfully taking the company to ISO 9001:2000 certification in July, 2002.
He founded Quality Plus Consultants (QPC) in July, 2003 and has trained, audited and consulted throughout Trinidad and Tobago, Guyana, and St Lucia, and Barbados in Quality Management, Team Building and process mapping. His Quality Management Consultancy, QPC has successfully guided the following to Quality Management Standard (QMS) certification.
Companies re: QMS Certification
- IWES Limited (DNV registrar) ISO 9001:2000 in June 2008
- Trinsulate 2 Caribbean Limited (DNV registrar) ISO 9001:2008 in July 2011
- New Island Corporation Limited (DQS/UL registrar) ISO 9001:2008 in Aug 2012
- Clamens and Associates 2000 Limited were recommended for certification to ISO 9001:2008 on July 10th 2015 by DNV-GL Registrars.
- GMB Group (Mexico based Trinidad office) was recommended for certification to ISO 9001:2008 on Sept 20th 2016 by DQS-GL Registrar
- Hydrocarb Trinidad Limited (10th to 13th April 2018) by Lloyds Register Quality Assurance (LRQA)
- SERVUS Limited (16th -19th April 2018) by British Standards Institute (BSI)
| October 2019 IRCA (UK) Registered Lead Auditor (Cert#6096485) | CQI/IRCA (UK) |
| October 2016 Risk Based Thinking (ISO 9001:2015) | Delphi Consultants, Couva Trinidad |
| August 2016 ISO Work shop for Quality Practitioners | Dev. Chattergoon TOSL conf. room, Marabella Trinidad |
| July 2016 Senior Independent Assessor Certificate for STOW (Safe To Work) re: Energy Chambr of T&T Facilitated by DNV | Cara Suites Claxton Bay Trinidad |
| May 2016 Excel Bywater ISO 9001:2015 IRCA Lead Auditor Certification | Couva, Trinidad |
| November 2003 BSI-OHSAS 18001 Internal Auditor Program | Couva, Trinidad |
| July 2002 Rapport Leadership International Leadership Breakthrough 2 | Las Vegas, Nevada |
| July 2001 Rapport Leadership International Leadership Breakthrough 1 | Las Vegas, Nevada |
| April 2001 CEEM BSI ISO 9001:2000 Lead Auditor Program | P.O.S Trinidad |
| January 2001 Rapport Leadership International Power Communication | P.O.S. Trinidad |
| February 2000 Rocky Mountain Education Centre Process Safety Management | Trinidad |
| October 1998 Petrotrin Authorized Gas Safety Inspector | Point a Pierre, Trinidad |
| November 1998 Dangerous Cargo and Jetty operations NGC National Gas company | Pt. Lisas, Trinidad |
| April 1998 UWI Institute of Business Certificate in Computer Applications | Tunapuna, Trinidad |
| December 1997 UWI Institute of Business (ASQ) American Society for Quality Certified Quality Auditor | Tunapuna, Trinidad |
| May 1997 Certificate of Participation “Steven Covey’s Seven Habits of Highly Effective People.” Seminar/ Workshop | |
| September 1996 Hamburger Stahlwerke “Secondary Steel Refining Techniques.” | Hamburg, Germany |
| November 1994 U.W.I. Institute of Business Management and Leadership Workshop | POS, Trinidad |
| April 1994 T&T Bureau of Standards, Lionel Stebbing QMS Lead Assessor/ Auditor Certificate | Macoya, Trinidad |
STOW Consultancy
From 2012 to the present time QPC has provided successful guidance to several clients for STOW certification as determined by the STOW board and the Energy Chamber.
They are:
- New Island Corporation Limited (NICL)
- Trinsulate 2 Caribbean Limited.
- Project and Maintenance Limited (PML)
- Poonam Engineering Services Limited (PESL)
- Instruplant Limited
- BUXO Trinidad Limited
- F.Khan Machine and Fabrication Shop Ltd
- Fluor Daniel (recertification)
- Clamens & Associates Limited (recertification)
- Francis Lau Construction (recertification)
- RHI-O-TEC Limited (recertification)
- Marine Consultants Limited (MCL) (recertification)
- iSIMS (recertification)
- Smart Vibrations Limited (SVL) (recertification)
STOW Audits Experience
The following certification and re-certification audits were completed by the incumbent
on behalf of the Energy Chamber of T&T
- John’s Scaffolding
- Massy Energy Fabric Limited
- Poonwassie and Sons Limited
- Rosco PetroAvance Limited
- Haribee and Sons Limited
- Unus Contracting Service Limited
Q.M.S Audit Experience
- Precertification Audit Team member for Massy Distribution Transition to ISO 9001:2015 in April 2017
- Precertification Audit Team Member for ISO 9001:2015 transition Massy Motors, Santa Flora, Chaguanas and POS July 2017
- Audit Team member for ISO 14001:2015 EMS audit at Wells Services Limited – May 2017
- Audit team member (Gap Analysis for ISO 9001:2015) at Nu-Iron Unlimited, – April 2017
- Lead Auditor Marine Consultants limited (MCI) internal audit for ISO 9001:2008 Certification, – January 2017
- Internal Auditor, Massy Motors, Port of Spain and Morvant sales and service outlets for ISO 9001:2015 Gap Analysis, – December 2016
- Lead Auditor Lennox Rentals and Supplies Limited (pre-certification audit) for ISO 9001:2015, – October 2016
- TOSL ISO 9001:2008 Internal audit (pre surveillance), – September 2016
- Lead Auditor Marine Consultants limited (MCI) internal audit for ISO 9001:2008 Certification, – January 2016
- Lead Auditor Caribbean Welding Services (CWS) pre-certification audit for ISO 9001:2008 standard – April 2015
- Lead Auditor Marine Consultants limited (MCI) pre certification audit for ISO 9001:2008 Certification, – January 2015
- Pre certification Audits at Guyana Power and Light GPL (Administration and Distribution) – October 2014.
- Lead Auditor Pre certification Audit at SBI Barbados ISO 9001: 2008 March 2014
- Lead Auditor Customer Service Management (CSMS) audits Hi LO food Stores – March 2014
- Neal & Massy M&D ISO 9001:2008 surveillance audits. – April 2013 & March 2014
- Wells services Limited ISO 14000:2007 – April 2013
- Wells Services Limited API Q1 / ISO TS/29001 – May 2013 & Feb 2014
- D. HILL Shipping ISO 9001:2008 (annual internal audits) – June, 2013
- Pre-Certification internal (and annual) audit ISO9001:2008 (SCL)
- Pre-certification internal audit Neal & Massey Motors (Morvant, Trinidad)
- Pre-certification audit ISO 9001:2008 Guyana Power and Light Pre-certification
- Internal audit ISO 22000 Industrial Gases Limited (IGL)
- ANSA Polymer ISO 9001:2000 Pre–certification audit
- Carib Glass works – Production and Quality internal audits /Diagnostics
- Cliffs and Associates Limited ISO 9001:2000 Internal audits
- Caribbean Ispat Limited (Now Arcelor Mittal) ISO 9002:1994 audits
Devindra Chattergoon B. Sc., MBA
Devindra began his career in the natural gas industry (in 1993), and has consulting / management experience in more than 80 organizations and over 40 industries, including:
| ➢ Oil & gas technical & Engineering services | ➢ Standardization |
| ➢ Conformity assessment (accreditation & inspection) | ➢ Education & training |
| ➢ Construction | ➢ IT solutions |
| ➢ Electricity generation | ➢ Industrial chemicals, paints & coatings |
| ➢ Laboratory services (industrial & clinical) | ➢ Automotive sales & service |
| ➢ Shipping | ➢ Food (ingredients & packaging) |
| ➢ Printing & design |
Since 1996 he has worked with ISO 9001, API Q1, ISO/IEC 17025 & 17020, ISO 15189 and other standards. He has trained over 2,800 persons, and has over 1,800 hours of audit experience. Based in Trinidad, his international experience includes Japan, USA, UK, Italy, Holland, Mexico, the Azores (Portugal), Bermuda & 9 CARICOM countries, some on IDB & EDF-funded projects. He is recognized in the English-speaking Caribbean as an expert in Quality Management Systems.
As a technical expert to ISO he worked directly on ISO 10005 (Quality Plans), ISO 19011 (Auditing), ISO/TS 9002 (Guidance for ISO 9001) and IWA 31 (Risk). He was the Quality Manager at the Trinidad & Tobago Bureau of Standards (TTBS) who had the distinction of successfully leading them to being one of twelve certified national standards bodies (as at May 2005). He was also the Lead Consultant for the 1st ISO/IEC 17020 accreditation in CARICOM.
Devindra is a trained ISO 9001 Lead Auditor, ISO/IEC 17025 Assessor and holds a B. Sc. (Hons.) in Chemistry and Management (University of the West Indies). He successfully completed an MBA (Innovation and Technology Management specialization) at the Ritsumeikan Asia Pacific University, Japan. He also holds the NEBOSH General Certificate (Safety), certification in Engineering (Mechanical, Electrical & Electronic), and Building Construction (UWI).
He provides management consultancy services, serves as the Chair of the ISO/TC 176 Mirror Committee at TTBS, is the elected President of the Trinidad & Tobago Society for Quality (www.ttsq.net) and supports the UWI Alumni Association.
Associate Profile – Dianne M. Jobity
Dianne has over twenty-two (22) years of work experience, of which at least nineteen (19) years were spent in Quality and ISO 9001, primarily in the downstream petrochemical sector. During her tenure in the petrochemical sector she held the position of Materials Supervisor for a number of years. Her duties involved, but were not limited to, overseeing activities in the areas of Purchasing, Tenders and Contracts, Vendor Management and the development and monitoring of Key Performance Indicators (KPIs). She was also her department’s representative for all ISO related matters and she was the Lead Materials Representative during the implementation of ISO 9001:2008 at one of her company’s sister plant facilities.
She holds a Bachelor of Science degree in Management Studies from UWI and has successfully completed a series of Quality related courses including:
- ISO 9001:2008 Internal Auditor,
- QMS Documentation Training,
- Process Approach and PDCA,
- Risk-based Thinking,
- ISO 9001:2015 Auditor Transition Training (IRCA-approved course)
Associate Profile – Tamara N. Thompson
Tamara has over twenty (20) years of work experience, of which ten (10) years were spent in Quality and ISO 9001, primarily in the oil & gas sector. She has worked as the Management Representative for a provider of goods and technical services in an ISO 9001-certified company for a regional conglomerate.
Her experience includes Corporate Social Responsibility (CSR), Document Control and Accounting.
She holds an Advanced Diploma in International Business from the Association for Business Executives (UK).
She has successfully completed Quality courses including:
- The ASQ Certified Manager of Quality/Organizational Excellence,
- ISO 9001:2000 Certificated Lead Auditor,
- QMS Documentation Training.
- Process Approach and PDCA,
- Risk-based Thinking,ISO 9001:2015 Auditor Transition Training (IRCA-approved course)
She has also completed basic training in Project Management, Health and Safety and AutoCAD.
Associate Profile – Ronald Koylass
Mr. Ronald Koylass is an experienced Consultant with over fifteen years of experience in in project management, operations management and medical engineering in the health sector. He is presently functioning as a Healthcare Consultant for the design, construction and equipping of a new 540-bed facility as part of the redevelopment of the Port of Spain General Hospital, Republic of Trinidad and Tobago. His major professional qualifications are in quality management, health and safety, medical equipment technology and biomedical engineering. He has received specialized training in the application and use of Public Private Partnership (PPP) procurement models within the health sector and has developed knowledge in the use and application of the American Institute of Architect (AIA) Facilities Guidelines (FGI) for Hospitals. He has attended a number of International conferences and workshops on health systems technology.
Mr. Ronald Koylass holds the following qualifications:
- 2017 – University of Greenwich: Post Graduate Certificate in Higher Education
- 2009 – University of Greenwich: Master of Science Occupational Health and Safety
- 2000 – American Society for Quality (ASQ): Certified Manager of Quality/Organizational Excellence (CMQ/OE)
- 1991 – University of the West Indies: Post Graduate Diploma in Management Studies
- 1987 – University of the West Indies: Bachelor of Science, Natural Sciences – Pure Physics, Medical Physics & Medical Electronics 1 & 2
He is also a Graduate Member of the Institute of Occupational Safety and Health (IOSH) and a Professional Member of the American Society for Quality (ASQ).
Mr. Koylass has gained key practical experience in the health sector through the following:
June 2009 – July 2020
Major Hospital Projects in the Republic of Trinidad and Tobago
- Led the development of User Briefs and Employer’s Requirements for major Hospital Projects in Trinidad and Tobago, to include the construction of the 150 – bed Arima General Hospital, 106 – bed Point Fortin Hospital, 540 – bed Port of Spain General Hospital (ongoing) and 106 – bed new Sangre Grande Hospital (ongoing)
- Functioned as the Component Lead for the Inter-American Development Bank (IADB) Health Sector Services Programme (HSSP) for the Health Facilities Investment Management Component 4 in Trinidad and Tobago at the Ministry of Health and Regional Health Authorities
- Functioned as the Trinidad and Tobago Lead on the Joint Working Group (JWG) on Industrial Cooperation in the Health Sector with the Republic of Austria for the construction of the new Sangre Grande Hospital.
- Provided Client oversight on the review and acceptance of designs and functional spaces based on AIA, FGI Guidelines in support of Hospital Accreditation requirements for Joint Commission International (JCI)
- Represented Trinidad and Tobago in 2011 at the WHO First Global Forum on Medical Devices. The aim of the global forum included raising the issues related to research and development, regulation, technology assessment, management and utilization of, and access to essential medical devices.
- Functioned as the Trinidad and Tobago WHO/PAHO Focal Person on Healthcare Technology and systems in Trinidad and Tobago
June 2000 – May 2005 Trinidad and Tobago Health Sector Reform Programme (HSRP)
- Provided direction and leadership in the management and commissioning of Health Sector Reform Programme (HSRP) projects under the South West Regional Health Authority (HSRP). This included providing a framework for the implementation of operational procedures for the commissioning of all new Primary Healthcare Centres constructed under the HSRP
January 1994 – May 2000 Biomedical Engineering Programmes
- Responsible for the formulation and execution of Biomedical engineering maintenance programmes and policies for an extensive range of hospital and clinical laboratory equipment.
- Development of Quality Assurance programme for a nationwide biomedical engineering support service and in support of the JCI hospital accreditation maintenance requirements